All Mendo orders are packed and shipped from our main facility in Saint-Jean-sur-Richelieu, Quebec (QC).
Shipped from vs. sourced from
It’s helpful to separate two things:
Where your package ships from (fulfillment)
Your full order is assembled, packed, and dispatched from our Saint-Jean-sur-Richelieu, QC facility. This is the “ship-from” location you may see on tracking updates.
Where your products are sourced from (producer origin)
While your order ships from our facility, the products themselves are sourced from licensed producers across Canada. That means one order can include products that originate from different provinces—depending on the producer.
How to check where a product is from
Every product page includes Province of Origin details so you can quickly confirm where that specific product is sourced from before you buy. This is especially useful if you:
Prefer products from a specific province
Want more transparency about where your medicine comes from
Like comparing brands and regional production styles
What this means for your delivery
Because orders are shipped from Saint-Jean-sur-Richelieu, QC, delivery timelines can vary based on:
Your location in Canada
The carrier and service level selected
Seasonal carrier volume (holidays, weather delays, etc.)
Your tracking link is always the best place to see the latest movement and estimated delivery updates.
FAQ
Does Mendo ship from multiple warehouses?
Orders ship from our main facility in Saint-Jean-sur-Richelieu, QC.
If products come from all over Canada, will my order arrive in multiple packages?
Typically, your order is fulfilled and shipped as one package from our facility (unless you’re notified otherwise for a specific situation).
Where do I find “Province of Origin” on the site?
On the product page, look for the product details section where Province of Origin is listed.
Is “Province of Origin” the same as where my package ships from?
Not always. Province of Origin refers to where the product is sourced/produced, while ship-from refers to our fulfillment location in QC.