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Renewing Your Medical Document & Clinic Contact Information

Reach the right clinic quickly when it’s time to renew, and know what to ask for so your shopping experience stays uninterrupted.

Updated over a week ago

When should I renew my medical cannabis document?

Most clinics recommend starting your renewal a few weeks before your medical document expires, especially if your clinic requires an appointment or intake form. We'll provide you with renewal reminder emails 60, 30, and 7 days before your medical document expires.

What should I ask the clinic to do for my renewal?

When you renew, ask your clinic to send your updated medical document to Mendo through our secure fax line.

Secure Fax Line:
Number: 514-370-2496
LP Name: Medicibis

Once your clinic faxes us your updated document, we'll update your file on our end so you can continue ordering your medicine.


Which clinic should I contact?

You should contact the same clinic that provided your original medical document for the most streamlined experience. If you originally registered directly through Mendo Medical, your clinic is most likely Sentry Health.

Sentry Health

Clinic Directory (phone + email)

If you didn't originally register directly through Mendo Medical, you likely obtained your medical document from another clinic. Below is a least of other popular clinics with their contact information to support your renewal.

The Veteran Farmer


Apollo Cannabis Clinics


Canada House Clinics


CannaWellness


Solution Cannabis Medical


Spartan Wellness


Coverleaf


Valor Wellness


HelloMD


Varsity Medical


The Clinic Network (TCN)


CannaConnect


Harvest Medicine (HMED)


Greenleaf Medical Clinic


Can't find your clinic? Unsure which clinic you originally used?

No problem! Our support team can verify this information for you, just start a chat with us!


Quick note

Clinic contact details can change. If anything bounces or the number doesn’t connect, check the clinic website first, then try their contact form.

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